CHRISTUS Health patients can request physical copies of their medical records by phone or fax by contacting a member of the Health Information Management Department. Phone and fax numbers for the appropriate facility you received care at are listed below. A member of our Release of Information team will be glad to assist you.
Request via fax and mail must be accompanied by your current ID and our authorization for use and disclosure of protected health information form.
You also have the option to request your medical records online. Please click the link to the right to register and/or access your facilities patient portal.
CHRISTUS St. Frances Cabrini Hospital
3330 Masonic Dr.
Alexandria, LA 71301
318-448-6731
Fax: 318-448-6995
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Ochsner Hospital - Lake Area
524 Dr. Michael DeBakey Drive
Lake Charles, LA 70601
337-436-2511
Fax: 337-491-7545
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Ochsner Hospital - St. Patrick
4200 Nelson Road
Lake Charles, LA 70605
337-474-6370
Fax: 337-491-7545
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Shreveport-Bossier Highland Medical Center
1453 Bert Kouns Loop
Shreveport, LA 71105
318-681-5497
Fax: 318-681-5489
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS St. Vincent
455 St. Michael Dr.
Santa Fe, NM 85707
505-913-5320
Fax: 505-913-6497 or 505-913-6439
Email: Medicalrecords@stvin.org
Please fill out the forms below and submit via fax, email or in-person.
Request Online Medical Records through MyCHRISTUS
Request online medical records through MRO eXpress
Hours of Operation
8 a.m. - 5 p.m.
CHRISTUS Good Shepherd Hospital - Longview
700 E. Marshall Ave.
Longview, TX 75601
903-315-2005
Fax: 903-315-2909
Hours of operation
8 a.m. - 4:30 p.m.
CHRISTUS Good Shepherd Hospital - Marshall
811 S. Washington Ave.
Marshall, TX 75670
903-315-2005
Fax: 903-315-2909
Not Open to the Public for In-Person Medical Records Request
CHRISTUS St. Michael Health System
2600 St. Michael Dr.
Texarkana, TX 75503
903-614-2943
Fax: 903-614-2754
CHRISTUS Health - Pine Street
1000 Pine St.
Texarkana, TX 75501
903-798-7104 or 903-798-7107
Fax: 903-798-7119
CHRISTUS Trinity Mother Frances Health System
CHRISTUS Mother Frances Hospital - Tyler
800 E. Dawson St.
Tyler, TX 75701
Request by:
Phone: 903-606-4487
Fax: 903-606-4351
You may also mail in your request to:
CHRISTUS Mother Frances Health System
Attention: Medical Records
800 E. Dawson St.
Tyler, TX 75701
CHRISTUS Mother Frances Hospital - Sulphur Springs
582 Airport Rd.
Sulphur Springs, TX 75482
903-439-4045
Fax: 903-439-4704
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Corpus Christi – Shoreline
600 Elizabeth St.
Corpus Christi, TX 89505
361-881-3901
Fax: 361-881-3906
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Beeville
1500 E. Houston St.
Beeville, TX 78102
361-354-2868
Fax: 361-358-7608
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Alice
2500 E. Main St.
Alice, TX 78332
361-661-8594
Fax: 361-661-8595
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Kleberg
1311 E. General Cavazos Blvd.
Kingsville, TX 78363
361-595-9738
Fax: 361-595-9695
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital - South
5950 Saratoga Blvd.
Corpus Christi, TX 78414
361-985-5169
Fax:
Offices closed to the public.
CHRISTUS Children's
333 N. Santa Rosa St.
San Antonio, TX 78207
210-704-2286
Fax: 210-704-2198
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Santa Rosa Hospital - Alamo Heights
403 Treeline Park
San Antonio, TX 78209
210-294-8060
Fax: 210-294-8199
CHRISTUS Santa Rosa Hospital - Medical Center
2827 Babcock Rd.
San Antonio, TX 78229
210-705-6565
Fax: 210-705-6530
CHRISTUS Santa Rosa Hospital - New Braunfels
600 N. Union Ave.
New Braunfels, TX 78130
830-606-2193
Fax: 830-643-5102
CHRISTUS Santa Rosa Hospital - San Marcos
1301 Wonder World Dr.
San Marcos, TX 78666
512-753-3793
Fax: 512-753-3641
CHRISTUS Santa Rosa Hospital - Westover Hills
11212 TX-151
San Antonio, TX 78251
210-703-8600
Fax: 210-703-8607
CHRISTUS Southeast Texas Hospital - St. Elizabeth
2830 Calder Ave.
Beaumont, TX 77702
409-236-7160
Fax: 409-236-8195
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Southeast Texas Hospital - Jasper Memorial
1275 Marvin Hancock Dr.
Jasper, TX 75951
409-384-1988
Fax: 409-384-1991
Hours of Operation
8 a.m. - 4:15 p.m.
Medical records are released to the patient of record and/or their legal representative(s). If you wish to have someone pick up your records, their name and address must be listed on the “Send/Release Information” section of the Authorization of Uses and Disclosure of PHI Request Form. They will have to present a government-issued photo identification in order to receive the records.
We may charge a reasonable fee for the cost of copying, supplies and/or postage. Fees are established by State and Federal Guidelines and are updated regularly. If you have any questions, please contact us.
In person requests may take approximately 30 minutes depending on the number of customers waiting. For all other requests, we will respond within timeframes established by State and Federal guidelines. If you have any questions, please contact us.
Records will be provided to you in the format requested on the Authorization of Uses and Disclosure of PHI Request Form (i.e., paper, CD, electronic portal, email, etc.)
